Leave Something Behind? Check Lost & Found

If you ever forget something on a bus or train, don’t despair. Found items are constantly being turned in to our Lost & Found department, and there’s a good chance we’ve got what you’re looking for. Last year, we processed 24,000 (!) lost items....

Driving a Bus Is Just One of This Operator’s Many Talents

Looking back on the last 41 years, you get the feeling there’s nothing bus driver Cindy Kassab can’t do — only things she hasn’t done yet. Riders Club is where TriMet riders go for news, behind-the-scenes features, and fun transit-related stuff....

Hollywood Transit Center: Looking to the future, remembering the past

Within a few years, the Hollywood Transit Center will look much different than it did on May 26, 2017. Our plans are coming together to honor those who lost their lives and those hurt that day, including the young women harassed by a man spewing hateful words. Two...

How We Wash MAX Trains At Night [VIDEO]

Every night, all 85 MAX trains are cleaned, washed and prepared to go into service by 4 a.m. As supervisor Rick Taylor says, it takes a fine-tuned system and lots of training to get all this work done in such a short window of time. We’re thankful for the...

A Rare Look Inside the Operations Command Center

Dispatcher Trisha Nako Harris says it best: The crew in the Operations Command Center takes multitasking to the 10th degree. Drivers call dispatch whenever they need help. Dispatchers, in turn, use sophisticated tools (so many screens!) and excellent judgment to...

Minimizing Heat Delays on MAX

Last year, we shared a bit about why our trains slow down when it heats up — basically, temperatures above 90 degrees bring the possibility of rails expanding and kinking, or overhead wires sagging. Before we go any further, we should answer a common question: Why...