Checking In on Ridership and Service

Checking In on Ridership and Service

Checking In on Ridership and Service One sign that life is slowly returning to its previous rhythms can be seen in our ridership numbers. For the first time since March 2020, the number of people riding has increased over four consecutive months. Last month — June...
Ask TriMet: Where Can I Find Service Alerts?

Ask TriMet: Where Can I Find Service Alerts?

Ask TriMet: Where Can I Find Service Alerts? If knowledge is power, then service alerts are powerful indeed. A timely alert can be the difference between a quick trip adjustment and a potentially long slog to your destination. That’s why we put a lot of effort...
Ask TriMet: Do I Have To Tap Every Time I Board?

Ask TriMet: Do I Have To Tap Every Time I Board?

Ask TriMet: Do I Have To Tap Every Time I Board? Short answer: Yes. Tapping the Hop reader every time you board transit not only validates your fare, it also acts as your proof of payment — so when you tap again within that first 2 ½-hour window, or when you have...
Ask TriMet: Are Cars Allowed on MAX or Streetcar Tracks?

Ask TriMet: Are Cars Allowed on MAX or Streetcar Tracks?

Ask TriMet: Are Cars Allowed on MAX or Streetcar Tracks? There is a moment of anxiety you may have had if you’ve ever driven in Downtown Portland: “Wait… can I drive on these tracks?” You’re not alone: Any downtown is a challenge to drive through, and with light...
Ask TriMet: How Do Service Alerts Get Posted?

Ask TriMet: How Do Service Alerts Get Posted?

Ask TriMet: How Do Service Alerts Get Posted? “Where’s my train?!” If there is anything more frustrating than a delayed train or bus, it’s being in the dark about it — how long you should expect to wait and what your options are. We put a lot of effort into making...
More Opportunities to Exchange Paper and Mobile Tickets for Hop Credit

More Opportunities to Exchange Paper and Mobile Tickets for Hop Credit

More Opportunities to Exchange Paper and Mobile Tickets for Hop Credit It’s the final countdown. In less than three months — on December 31, 2019 — we’re retiring our “legacy” fares: mobile tickets from the Tickets app and foil-stamped paper tickets and passes. But...