Hop Fastpass Has Arrived Today’s the day — Hop Fastpass has arrived! After years of development, installation and testing, our new electronic fare system is up and running. Now, riders can pay fare with just a tap — it’s that simple. Even better,...
How We Wash MAX Trains At Night [VIDEO] Every night, all 85 MAX trains are cleaned, washed and prepared to go into service by 4 a.m. As supervisor Rick Taylor says, it takes a fine-tuned system and lots of training to get all this work done in such a short window of...
A Rare Look Inside the Operations Command Center Dispatcher Trisha Nako Harris says it best: The crew in the Operations Command Center takes multitasking to the 10th degree. Drivers call dispatch whenever they need help. Dispatchers, in turn, use sophisticated tools...
2016 Year in Review It was a big and busy year for us. That’s the simple explanation. Though we didn’t have a marquee event like last year’s Orange Line opening, we added a lot of service and made some significant improvements. We also dealt with weather (hot and...
Minimizing Heat Delays on MAX Last year, we shared a bit about why our trains slow down when it heats up — basically, temperatures above 90 degrees bring the possibility of rails expanding and kinking, or overhead wires sagging. Before we go any further, we should...
