More Opportunities to Exchange Paper and Mobile Tickets for Hop Credit

Oct 28, 2019

It’s the final countdown.

In less than three months — on December 31, 2019 — we’re retiring our “legacy” fares: mobile tickets from the Tickets app and foil-stamped paper tickets and passes.

But even though we’ll be saying goodbye to the old paper and mobile tickets, you don’t have to lose the fare you’ve saved up. You’ve still got time to swap it in for Hop credit, and when you do, we’ll give you a Hop card — plastic or virtual — for free!

Not sure which is better for you? We can help. Our quiz will help you find your best way to pay: Hop card, virtual Hop, mobile wallet, contactless card or cash.

Still have “legacy” fares? We’re here to help.

📅 At exchange events

We’re hosting several events around the Portland metro area where you can exchange fares, get answers to your questions and grab some TriMet swag! Check out upcoming ones on our Exchange page or RSVP to one of our Facebook events.

🏢 At the TriMet Ticket Office

Weekdays work better for you? Stop by our ticket office in Pioneer Courthouse Square — open Monday through Friday, 8:30 a.m. to 5:30 p.m. — and we’ll get you ready to ride by trading your tickets for Hop cards and answering your questions.

📬 By mail

You can also mail us your unused tickets (paper tickets only — don’t send us your phone!). Just fill out the form, and we can send you a new Hop card or load the credit onto an existing one (plastic or virtual).

New to Hop, or just want a refresher? Stop by to learn more about how Hop works.

Alyssa Flynn

Alyssa Flynn


Spends her free time reading and going to bar trivia, and gets her best ideas while riding the bus. | All posts

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